• Maintains full detail of the lifecycle of a job and a history of activities performed on gas meters
  • Implemented within the UK utility sector
  • Handles RGMA Industry Data Formats
  • Can be deployed as a stand-alone application or seamlessly integrated with B-Smart Gas Meter Asset Manager (MAM) and B-Smart Contract Manager (CMA) to provide full Job Management Portfolio
  • Built upon B-Smart Flow Engine
  • Allows for synchronisation of job history with job visits and job visit updates
  • Maintains relationships between parent and subsidiary jobs
  • Automated dispatch and receipt of industry RGMA flows
  • Contractual validation and automated provision of agent, contract details, Service Level Agreement (SLA) date, job pricing etc (subject to license)
  • Flexible structure enables maintenance of static data via on-line facilities without necessitating changes to software program
  • Provides a comprehensive user interface to support industry operations
  • Allows for easy communication with external systems through the use of flexible flow interface structure
  • Manages large-scale operations by utilising the market established B-Smart Flow Manager transaction engine
  • Allows commercial contracts to be monitored effectively
  • Tracks performance of third parties in carrying out work
  • Reduces manual effort on job creation by defaulting data based on job type
  • Automatic processing reduces user industry knowledge requirements
  • Improves customer satisfaction by maintaining up-to-date information on work carried out a customer’s property
  • Pre-configured automatic exception handling
  • Configurability provides a flexible application that accommodates change whilst reducing the cost of ownership
  • Provides extensive pre-configured and Generis maintained industry flows and business process support, further reducing the cost of ownership

Flows Processed
RGMA Flows Processed (PDF Download)

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