- Maintains full detail of the lifecycle of a job and a history of activities performed on gas meters
- Implemented within the UK utility sector
- Handles RGMA Industry Data Formats
- Can be deployed as a stand-alone application or seamlessly integrated with B-Smart Gas Meter Asset Manager (MAM) and B-Smart Contract Manager (CMA) to provide full Job Management Portfolio
- Built upon B-Smart Flow Engine
- Allows for synchronisation of job history with job visits and job visit updates
- Maintains relationships between parent and subsidiary jobs
- Automated dispatch and receipt of industry RGMA flows
- Contractual validation and automated provision of agent, contract details, Service Level Agreement (SLA) date, job pricing etc (subject to license)
- Flexible structure enables maintenance of static data via on-line facilities without necessitating changes to software program
- Provides a comprehensive user interface to support industry operations
- Allows for easy communication with external systems through the use of flexible flow interface structure
- Manages large-scale operations by utilising the market established B-Smart Flow Manager transaction engine
- Allows commercial contracts to be monitored effectively
- Tracks performance of third parties in carrying out work
- Reduces manual effort on job creation by defaulting data based on job type
- Automatic processing reduces user industry knowledge requirements
- Improves customer satisfaction by maintaining up-to-date information on work carried out a customer’s property
- Pre-configured automatic exception handling
- Configurability provides a flexible application that accommodates change whilst reducing the cost of ownership
- Provides extensive pre-configured and Generis maintained industry flows and business process support, further reducing the cost of ownership
Flows Processed
RGMA Flows Processed (PDF Download)
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