By using this website www.generis.co.uk, you consent to the collection and use of information as set forth in this Privacy Policy.

Your privacy is important to Landis+Gyr AG as well as to Landis+Gyr AG’s subsidiaries and branches (“Landis+Gyr”). Generis Technology is a wholly owned subsidiary of Landis+Gyr. Our Privacy Policy describes the kinds of information we may collect from you while visiting our website and how it is used. Our Privacy Policy includes the Landis+Gyr Cookie Policy and is subject to change at any time without notice. We encourage you to periodically review this page for any updates. The Terms of this Privacy Policy are without prejudice to any contractual terms you may enter into with us, which will take precedence over the terms of this Privacy Policy.

  1. Personal Data

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, birth date, e-mail address, mailing address, or telephone number that can be used to identify you. Generally, we will only process your Personal Data as described in this Privacy Policy. However, we reserve the right, to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.
The next sections explain how and when we collect Personal Data from you.

  1. Use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.

We may collect and use Personal Data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect Personal Data from you.

  1. Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to other Landis+Gyr affiliates worldwide that agree to treat it in accordance with this Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.

Personal Data collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat Personal Data in accordance with this Privacy Policy. Also, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

  1. Right of access, correction and removal

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. You have the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please contact us at Landis+Gyr AG, Theilerstrasse 1,6301 Zug, Switzerland or email us at email hidden; JavaScript is required

Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

  1. Security and confidentiality

Within Landis+Gyr your personal data will be transmitted and stored in a protected environment. To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

  1. Data transfers

Landis+Gyr is a global group of companies and has databases in different countries, some of which are operated by its local subsidiaries, and some of which are operated by third parties on behalf of the local Landis+Gyr affiliate. We may transfer your data to one of the Group’s databases outside your country of domicile, potentially including countries which may not require an adequate level of protection for your Personal Data compared with that provided in your country.

However, Landis+Gyr has implemented legal safeguards to ensure effective levels of data protection, in particular relating to transfers of personal information outside the EEA and Switzerland.

  1. Personal information on Minors

This website is not directed to minors under the age of 16 and we do not knowingly collect personal information from minors under the age of 16 for use on websites controlled by Landis+Gyr. If we become aware that we have inadvertently received personal information from a visitor under the age of 16, we will delete the information from our records.

  1. Links to other sites

This Privacy Policy applies only to this website, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked, non-Landis+Gyr site.

  1. Contact us

If you have any queries or complaints with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact us at Landis+Gyr AG, Theilerstrasse 1,6301 Zug, Switzerland or email us at email hidden; JavaScript is required.