Here at Generis we pride ourselves on providing exceptional customer service. We do not want to fill this page up with sales patter and buzz words so here is what we can offer in plain, simple terms.
We like to take a different view to Account Management, with our focus being your investment in our Products and Services.
To help our Clients grow we can offer help and assistance in the following areas:
- Skilled, experienced and technical industry expertise
- Project Management, Consultancy and Post implementation services
- 24 * 7 ‘On call’ service upon request
- Dedicated Level One smart metering device support desk adopting ITIL framework
- Level Two and Three software support
- Access to Client Incident Management System