• Additional B-Smart application designed to augment the existing capabilities of B-Smart Flow Manager
  • Introduces ability to manually initiate business processes via flow creation
  • Ability to view and amend existing dataflows processed by your business
  • Provides life history view of a meter point
  • Compliant with all Electricity and Gas industry data formats (e.g. SPAA, Proteus, DTC etc)
  • Provides a task management interface
  • Toolkit for resolution of industry process problems
  • Fully integrates with all B-Smart applications
  • Provides meter point centric view of flow and business process activity
  • Provides ability to view inbound and outbound flow details in their raw state or in a user friendly formatted state
  • Allows for manual online creation, correction, routing and re-sending of key industry dataflows
  • Provides ability to override industry constraints
  • Allows for intelligent construction of flows and auto-population from business data
  • Provides highly configurable flow details search facilities
  • Provides ability to process different versions of the same inbound flow format
  • Provides high visibility of problems sending outbound flows
  • Provides a report distribution mechanism and ability to view reports online through a browser
  • Provides online monitoring and management of industry business process interruptions
  • Allows for the online creation of business users and groups
  • Allows for the creation and management of tasks to business users/groups via user interface
  • Allows for automatic creation and allocation of tasks via B-Smart Flow Manager
  • Allows for status of a task to be tracked and recording of comments or adding of attachments at any time during the life of a task
  • Provides series of reports that can be used to monitor task performance and task resolution
  • Provides ability to view/audit business processes and system configuration through a user interface
  • Provides ability to view business processes diagrammatically and generate business rules
  • Allows for manual definition of configuration rules for a flow
  • Provides ability to clone business processes and flow configuration
  • Granular control and management of individual business processes
  • Flexibility to work outside of industry business process to ensure licence compliance (e.g. RGMA problems) where hindered by third party difficulties
  • Improves efficiency of resource allocation and back office automation
  • Channels bottleneck issues in a business process lifecycle ensuring speedier resolution
  • Automated resolution of business process interruptions
  • Leverages existing investment in the B-Smart Suite
  • Executive overview of a business process’ states and ability to easily drill down and resolves issues
  • Improves cost-to-serve

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