Utility Workflow Management

Gentrack Velocity provides a suite of powerful workflow management tools designed specifically for energy and water utility businesses. Three powerful engines combine to enable utilities to streamline any variety of business activities. Wizard, Process flow and Queue Engines combine to streamline data collection and task management, enhancing productivity and enabling utilities to deliver enhanced levels of customer service. These tools are integrated with the billing, CRM and collections modules, supporting multiple communication channels such as email, web and IVR, and data exchange capabilities for effective Service and Works Order management.

Utility Workflow Management is a Gentrack Velocity module, please click here to view more information about the complete solution