Revenue Management

Improving customer service while lowering the cost of revenue management is one goal shared by most utilities. Gentrack Velocity's Payments and Collections solution offers a range of options to facilitate bill payment, improved cash flow, and accurate payments collections and processing.

Gentrack Velocity includes:

• Flexible payment options for customers, including budget billing
• Offline and online cash receipting for over the counter bill payment
• Credit card payment processing including real time validation
• Simplified reconciliation of large numbers of banking transactions
• Electronic banking interface for automated links to banking software packages
• Automated data exchange and upload of consumer payment details from third party payment agencies

Gentrack's collections management module also puts utilities and retailers in full control of collecting and managing outstanding debts. It focuses on providing customer friendly credit control and flexible payment arrangement options while offering reporting capabilities on all aspects of debt and overdue accounts. All revenue management capabilities are integrated with Gentrack Velocity's billing solution to ensure accurate invoicing and receipting against customer accounts.

Revenue Management is a Gentrack Velocity module, please click here to view more information about the complete solution