Job Manager (Electricity)

Summary

Maintains full detail of the lifecycle of a job and a history of activities performed at electricity meter points
Implemented within the UK utility sector
Handles DTC Industry Data Formats
Can be deployed as a stand-alone application or seamlessly integrated with B-Smart™ Electricity Meter Asset Manager (eMAM) and B-Smart™ Contract Manager (CMA) to provide an integrated view of Job and associated Asset data
Furthermore, it can be deployed alongisde B-Smart™ Gas Job Manager (JM) providing a fully integrated dual fuel solution
Built upon proven B-Smart™ Flow Engine

Provides a comprehensive user interface to support initiation and tracking of jobs
Client configurable job types and associated job characteristics
Maintains relationships between parent and subsidiary jobs
Automated dispatch and receipt of industry DTC flows
Provides comprehensive search facility
Contractual validation and automated provision of agent, contract details, SLA date, job pricing etc (subject to license)
Flexible structure enables maintenance of static data via on-line facilities without necessitating changes to software program
Allows for easy communication with external systems through the use of flexible flow interface structure
Manages large-scale operations by utilising the market established B-Smart™ Flow Manager transaction engine

Allows for automated cancellation, re-planning and tracking of jobs with Meter Operator via industry and commercial flows
Reduces manual effort on job creation by defaulting data based on job type
Allows industry and commercial contracts to be monitored effectively
Automated processing reduces user industry knowledge requirements
Provides context sensitive decision making
Improves customer satisfaction by maintaining up-to-date information on work carried out at a customer’s property
Pre-configured automatic exception handling
Configurability provides a flexible application that accommodates change whilst reducing the cost of ownership
Provides extensive pre-configured and Generis maintained industry flows and business process support, further reducing the cost of ownership