Flow Director

Summary

Additional B-Smart™ application designed to augment the existing capabilities of B-Smart™ Flow Manager
Introduces ability to manually initiate business processes via flow creation
Ability to view and amend existing dataflows processed by your business
Provides life history view of a meter point
Compliant with all Electricity and Gas industry data formats (e.g. SPAA, Proteus, DTC etc)
Provides a task management interface
Toolkit for resolution of industry process problems
Fully integrates with all B-Smart™ applications

Provides meter point cenrtic view of flow and business process activity
Provides ability to view inbound and outbound flow details in their raw state or in a user friendly formatted state
Allows for manual online creation, correction, routing and re-sending of key industry dataflows
Provides ability to override industry constraints
Allows for intelligent construction of flows and auto-population from business data
Provides highly configurable flow details search facilities
Provides ability to process different versions of the same inbound flow format
Provides high visbility of problems sending outbound flows
Provides a report distribution mechanism and ability to view reports online through a browser

Provides online monitoring and management of industry business process interruptions
Allows for the online creation of business users and groups
Allows for the creation and management of tasks to business users/groups via user interface
Allows for automatic creation and allocation of tasks via B-Smart™ Flow Manager
Allows for status of a task to be tracked and recording of comments or adding of attachments at any time during the life of a task
Provides series of reports that can be used to monitor task performance and task resolution

Provides ability to view/audit business processes and system configuration through a user interface
Provides ability to view business processes diagrammatically and generate business rules
Allows for manual definition of configuration rules for a flow
Provides ability to clone business processes and flow configuration

Granular control and management of individual business processes
Flexibility to work outside of industry business process to ensure licence compliance (e.g. RGMA problems) where hindered by third party difficulties
Improves efficiency of resource allocation and back office automation
Channels bottleneck issues in a business process lifecycle ensuring speedier resolution
Automated resolution of business process interruptions
Leverages existing investment in the B-Smart™ Suite
Executive overview of a business process’ states and ability to easily drill down and resolves issues
Improves cost-to-serve