Software house Gentrack today announced the successful go live of its ‘out of the box’ billing and CRM solution GentrackNOW! at OVO Energy, the UK’s first new energy retailer for over 3 years.
OVO Energy is a dynamic new electricity and gas retailer based in Gloucestershire, England, with an ambitious 5-year growth strategy based on delivering ‘unexpectedly great levels of customer service’. To support its growth, OVO required a low-cost Billing, CRM and Debt Management software platform that could be rapidly deployed and that is capable of growing with the company. After a worldwide search, GentrackNOW! from software company Gentrack was selected as the best option for delivering a specialist utility solution with minimal up-front capital investment – a challenge for many new entrants to the energy game.
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