Generis Technology Ltd and IT Facilitas announcement

Following detailed planning, both companies are pleased to announce the scope of new services available under the Generis organisational umbrella:

•   Full Client Services Support and Help Desk
•   24 x 7 support available
•   Database Administration and Configuration Management
•   Performance Analysis and Tuning

•   Networking establishment & support including:
      - Cisco hardware installation & support from LAN to WAN
     - Intelligent Switches
      - Routers
      - Firewalls for secure encrypted links between offices and for
        remote user access.

•   PCs – Desktop and Laptop
      - All manufactures and OEM hardware

•   Server support for:
      - Microsoft Server products
      - Lotus Notes
      - Oracle Corporation products

•   Operating Systems:
       - HP-UX, Sun Solaris, Linux, IBM AIX and Virtual Machines using
        VMWare.

•   Telephony:
       - Traditional packet switched
       - Latest convergent solutions such as Voice over IP (VOIP).

•   Disaster Recovery Planning and Execution

Generis Technology will work with our clients and new prospects to fully understand their requirements, ensuring in all cases, that comprehensive solutions meeting their needs are delivered.

For further information or a quotation regarding these new services, please contact Dave Burgess, Business Development on either +44 (0) 870 428 4800 (W) or +44 (0) 7876 147 511

About Generis Technology Ltd
Generis Technology Ltd is a UK market leader in the provision of software business solutions and consultancy services to the domestic, Small to Medium Enterprise, and Industrial and Commercial gas and electricity supply market under its product brand name B-Smart™.

In addition to its energy product solutions, the company also has extensive generic I.T. consultancy and development capabilities and has run and managed a strong and effective client maintenance and support operation for over 10 years.

About IT Facilitas
IT Facilitas was established 7 years ago. Their largest client is Sungard Higher Education International.

This involves supporting their international arm which involves the remote support of users on three different continents operating on different time zones and even different working weeks.

To meet this challenge the company has to be flexible, adaptable and knowledgeable in an extensive and broad range of technologies.

As well as working with local clients, IT Facilitas has also played a key role in establishing network infrastructure and good practice for organisations as far a field as in Kuwait and Nigeria.

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Generis Technology Ltd and IT Facilitas announcement

E.ON UK