Job Manager (Gas)

Summary

Maintains full detail of the lifecycle of a job and a history of activities performed on gas meters
Implemented within the UK utility sector
Handles RGMA Industry Data Formats
Can be deployed as a stand-alone application or seamlessly integrated with B-Smart™ Gas Meter Asset Manager (MAM) and B-Smart™ Contract Manager (CMA) to provide full Job Management Portfolio
Built upon B-Smart™ Flow Engine

Allows for synchronisation of job history with job visits and job visit updates
Maintains relationships between parent and subsidiary jobs
Automated dispatch and receipt of industry RGMA flows
Contractual validation and automated provision of agent, contract details, Service Level Agreement (SLA) date, job pricing etc (subject to license)
Flexible structure enables maintenance of static data via on-line facilities without necessitating changes to software program
Provides a comprehensive user interface to support industry operations
Allows for easy communication with external systems through the use of flexible flow interface structure
Manages large-scale operations by utilising the market established B-Smart™ Flow Manager transaction engine

Allows commercial contracts to be monitored effectively
Tracks performance of third parties in carrying out work
Reduces manual effort on job creation by defaulting data based on job type
Automatic processing reduces user industry knowledge requirements
Improves customer satisfaction by maintaining up-to-date information on work carried out a customer’s property
Pre-configured automatic exception handling
Configurability provides a flexible application that accommodates change whilst reducing the cost of ownership
Provides extensive pre-configured and Generis maintained industry flows and business process support, further reducing the cost of ownership