Event Manager
The B-Smart Event Manager application is designed to manage complex and timed end-to-end business processes and is implemented via State Transition modeling. The application comes bundled with B-Smart™ Supply Point Administration and B-Smart™ Annual Quantity Manager.
Summary
Key Features
Key Business Benefits
System Overview
Summary
- Provides a mechanism to conceive any ‘real world’ business process
- Extensive support for time-based events
- Provides a mechanism for handling multiple request/response flows
- Fully integrates with the B-Smart Flow Manager
Key Features
- Allows for modelling of complex end-to-end business processes
- UK specialisation of usage in implementing complex de-regulated flow models
- Business functionality is tracked against a timeline and numerous decision paths
- Allows business process interdependencies to be modelled and appropriate actions initiated
- Business processes to be identified, monitored and tracked via user defined screen queries
- Tracking of requests and responses
- Automatic reporting of unprocessed response files
- Automatic processing of business exceptions
- All aspects of the business processes to be reported in a configurable manner; individual client or individual user level
Key Business Benefits
- Reduces cost-to-serve of complex end-to-end processes
- Flexible approach to business process modelling
- Automated decision making via business process events provides:
- Accelerated throughput of the business process timeline
- Reduced clerical effort & FTE's
- Consistent business approach
- Cost-to-serve
- Margain of error reduced
- Facilitates modeling of business processes, without being bound to application software
- Extensive level of configurability reduces cost of ownership
- The control and flow of customer and business data is under the management of a cohesive business process
System Overview
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“I must say some of their products are first-class. We are particularly impressed with SPA and Event Manager.”
E.ON UK
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